Click & Collect

At Sentriwise, we understand the importance of convenience and flexibility when it comes to receiving your online orders. That's why we offer a hassle-free click-and-collect service that allows you to shop online and pick up your purchases at our store located in Sydney and Perth. 

Need it fast – no problems – your Click & Collect order will be ready to pick up in 1 hour or less during store trading hours.

Availability 

Sydney: Monday to Friday: 8am-4pm AEST

Perth: Monday to Friday: 9am-5pm AWST, Saturday: 9am-1pm AWST

To place a Click & Collect order: 
Step 1. Browse products
Step 2. Add to cart and head to the checkout.
Step 3. Choose your store and complete your order.
Step 4. We’ll confirm your order
Step 5. Collect your order.

Collecting your order

Click & Collect parcels need to be signed for at the store upon checkout for pick-up. Simply use the email copy on your phone as proof of purchase, together with your photo identification. If you authorised another person to collect your parcel, they will require photo identification to sign for and collect the parcel together with the proof of purchase. Once the parcel has been signed for, you or the person collecting are responsible for any damage or loss of items.

Click & Collect orders will be kept for 30 days from the day you’ve placed your order. After 30 days your order will be cancelled and we will contact you to arrange a refund of the order value. Please contact the Customer Service if you’re unable to collect in that time frame.

*Please note for collections from Sydney, all product enquiries should be addressed via our online Customer Service portal or via phone 1300789055. 

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